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Frequently Asked Questions

Please read the questions below before contacting the District about your application. Questions are grouped into categories to help you find information quickly.

Application

Q:Can I save my incomplete application and return to complete it at a later time?A:Yes. You may logout of your application at any time and return later. When you are ready to complete your application, enter your username and password and you will be allowed to continue your application if the job posting is still open.Back to TopQ:How do I apply for a job?A:Once you find a job you would like to apply for simply click on the title of the job (e.g. "Maintenance Technician"). Then you will review a description of the job and click on the Apply for This Position button. At this point you will either need to login to an existing account you have already created of create a new account. To create a new account click on Create A New Account And Apply For This Position button. Then answer the on-screen questions to create an account. You must complete all required fields and click the "Save and Submit" button at the end of the application. When your application is successfully submitted, you will receive a Confirmation Number. You can use this confirmation number to reference a specific application.Back to TopQ:I have updated my profile but when I view a PDF of my application it shows the old information. Is there any way to overwrite this?A:When you submit an application, the system locks your answers in permanently. HR departments are aware of this and know to check candidate profiles for updated information.Back to TopQ:What happens if I withdraw my application?A:If you withdraw your application the district will no longer consider you for the position from which you are withdrawing. If you withdraw by mistake, please contact the district and they can re-activate your application.Back to TopQ:How do I update a reference listed on the application?A:• Login to your account.
• Click on the Reference tab
• Click on ‘Edit’ for the reference to be updated.
• If email address for reference was modified, email the contact person for the position type you have applied for to advise the name of the reference updated. They will prompt the system to send the email reference survey to the updated email address.

Back to TopQ:I am unable to reset my password and I can't remember it. Please advise. I get a message that says "link has been deactivated" every time I ask for the email to reset.
Thanks!A:Contact the TalentEd Applicant Helpline for assistance:
1-877-974-7437Back to TopQ:Password Reset Assistance/TalentEd Application Helpline:A:1-877-974-7437Back to TopQ:Hello! I was looking at your website to apply to be a substitute teacher in your district but I can't seem to get the application link to work. Any way this link to the application could be emailed to me?A:Greetings,

The Human Resources Division wishes to express our appreciation for your interest in the position of substitute with the Muscogee County School District. We have outsourced our Substitute Teacher Program to ESS (Education Staffing & Management Solution). If are still interested in become a Substitute Teacher you can complete an application at http://www.ess.com.

Thanks!Back to TopQ:I have filled out the Application 3 times to no avail. When i come to the end of the applicaton
( after entering my skills)
I select save/continue button and the system takes me back to the beginning.

Please advise
Thanks, AaronA:Good morning
I have found that if you are using a cell phone to complete the application this issue occurs. It is best to use a computer or laptop.Back to TopQ:Good afternoon. I was checking on my application status? Please let me know if I can answer any questions. Thanks.A:At this time we are in our peak hiring season. We are working diligently to interview, process and hire employees. If you are selected the hiring manager will reach out to you directly. Thank you for your patience. Good luck and have an awesome day.Back to TopQ:I added another reference. How can I get her added to my current application?A:Once you have added your references to your profile, they will receive an email. If they do not see it in their inbox, please have them check their spam. Thank you.Back to TopQ:Hello. I’ve tried to log into my account and was able to last year but my work email and personal email don’t work. I cannot retrieve an email confirmation. I was able to through my work email but it would say that my personal email was my username. How do I log in?A:Please contact the TalentEd Applicant Helpline for assistance: 1-877-974-7437.Back to Top

Attachment

Q:What types of files do you accept for Resume, Cover Letter, Letters of Reference etc?A:All files attached to your application must be in .txt, .rtf, .pdf, .docx, or .doc format. If you need to upload an image or scan, you must convert it to pdf or place it into a Word doc file.Back to TopQ:Can I upload more attachments?A:You are currently limited to a maximum of six (6) upload documents. These will carry over to other applications if you apply for more than one job.Back to TopQ:Can I upload a separate group of attachments for each job posting to which I apply?A:At this time there is no way to upload different attachments for different job postings. If you overwrite your current attachments with new ones then the old versions will no longer be viewable by the district.Back to TopQ:Can I upload different cover letters for each job posting to which I apply?A:There is currently no way to upload different cover letters for each job to which you apply. It is best to use a generic cover letter when adding one to your attachments page. This may be unnecessary in some cases where districts have a specific page on their application for you to type your cover letter.Back to TopQ:How do I look at the Resume I uploaded?A:From the Careers page on the MCSD website (http://www.muscogee.k12.ga.us, Careers):
Login to your account. (Username and Password at top of the page)
Select the 'Profile' tab.
You will be required to review each section of your profile. Once reviewed and updated, if necessary, click on 'Save and Continue' at the bottom of each section to advance to the next section.
Attachment section will allow you to review/delete/add documents.
Once changes are made, click on 'Save and Continue'. You will be allowed to review your profile and make additional changes (Previous), Cancel or Complete.Back to TopQ:Password Reset Assistance/TalentEd Application Helpline:A:1-877-974-7437Back to Top

General

Q:How do I check the status of my application?A:Log into your account and then click on the Application Status tab. If you have already applied for a job it will be listed under the Current Applications section. If you want to view additional details about the job you applied for click on the Details link associated with the job. If you have applied for jobs in the past that have been filled, it will be listed in the Previous Applications section.Back to TopQ:Is this a secure website, and is my data secure?A:Yes. All data transfers use 128-bit or 256-bit encryption depending on your computer's capabilities. This is the same type of encryption used for most online banking transactions.Back to TopQ:I forgot my username or password. How can I retrieve it?A:From the main job listings page, click the link "I Forgot My Password." Enter your email address into the box and your information will be sent to that email address.Back to TopQ:How do I apply to jobs as an internal applicant?A:To apply to jobs as an internal applicant, you must currently be employed by the district to which you are applying. There are two ways to create an internal account. Some districts have an “Internal” button enabled at the top right of the screen which will take you through the process of creating an internal account. If you have already created an account and would like to change it to internal, select the “Account Settings” option at the top of the screen after you have logged in. On the right side of the page there is an “Account Type” section. Here you can change your external account to internal by selecting “I am a current employee.”Back to TopQ:How do I view internal job postings?A:To view internal job postings, login with an internal account. The internal postings will appear under the job listings with all of the external postings.Back to TopQ:How do I transfer my Recruit & Hire account from one district to another?A:To transfer your account, sign out of the site (if applicable) and begin applying for the position you would like. You will be prompted to create a new account, sign in, or transfer a currently existing account. Enter the email and password that is connected with your other Recruit & Hire account. Enter the state that the account is located in and press continue. The site will locate your other account. You can then select it to transfer the information over. Please be aware that only some of your profile information will be moved over. You will still need to fill out certain sections on new applications.Back to TopQ:Can I combine multiple Recruit & Hire accounts with different districts?A:Unfortunately you are not able to combine accounts at this time.Back to TopQ:How do I find out about new job postings?A:You can sign up for job alerts on the main login page. Once this is done, you will receive weekly email notices of the jobs that the district has posted.Back to TopQ:How do I change the email address and password linked to my account?A:You can change your account information by select “Account Settings” at the top of the web page. To access account settings you will first need to login.Back to TopQ:If I transfer my account, do I lose all the information in the initial district?A:No information will be lost if you transfer your account. Your account with the previous district will remain active.Back to TopQ:Where do I send official transcripts?A:Register for your MyPSC (PSC) account at http://www.gapsc.com

• Request official transcripts from ALL colleges/universities you attended be submitted electronically directly from the school to the PSC at Mail@gapsc.comBack to TopQ:PASSWORD OR ACCESS ISSUES CONTACT:A:TalentEd Application Hotline: 1-877-974-7437Back to TopQ:Password Reset Assistance/TalentEd Application Helpline:A:1-877-974-7437Back to TopQ:Paraprofessional Assessment
A:If interested in a paraprofessional position and you do not have the minimum 60 semester/100 quarter hours of eligible college hours, you can take the GACE Paraprofessional Assessment Test offered by the State of Georgia. (For information about the testing and to register, go to: http://www.gace.ets.gace.) Upon passing the assessment, you can submit a copy of your GACE scores and provide documentation to verify completion of High School diploma or GED.Back to TopQ:Getting a 500 error message when trying to log in.A:Please contact TalentEd Technical Support Line at 1-877-974-7437 to assist with this matter. Thank you!Back to Top